Freja Designer Dressmaking – Membership FAQ
Can I do the course when it suits me?
You are able to do the course at your own pace and at a time which suits you. You have access to the digital platform as long as you are a subscriber.
Does your course come with all the materials needed?
The course includes the patterns where required and a step-by-step guide on how to cut and make the pieces. Each guide will have a list of things required to make the piece. Some kits are available to purchase.
Can I purchase the fabric and materials from you?
We sometimes hold a small but lovely selection of fabrics for our patterns. These fabric packs are made up from end-of-line or deadstock in order to be sustainable and save it from landfill.
Can I just purchase one of the patterns?
If you wish to try out the course or have seen a pattern you like, you are able to purchase just one pattern of your choice. The course is set up to work you through the different patterns.
Can I cancel the course/subscription at any point?
You are able to cancel your course membership at any point. We do, however, require 14 days’ notice before your next payment instalment to make sure we are able to cancel it in time.
How do I access the course once I have purchased it?
Digital downloads will be delivered immediately to your inbox if you purchase already issued episodes. Each month, we will launch a new episode on the 15th of the month. If you experience any difficulties downloading any of our goods or services, please get in touch so we can try and assist you on courses@freja-fashion.co.uk.
Physical goods will be shipped using Royal Mail or other reputable courier companies. We will process your order and deliver it promptly. Please let us know if you experience any issues and delays.
How can I ask questions whilst working on the pattern?
We have a dedicated Facebook group where you can ask questions as well as a monthly online live session with Mette, the pattern and Dressmaker Designer. The sessions are currently planned for 7 pm on the first Tuesday after the 15th in the month. This may be subject to change, but they can be watched back, if we do any specific teachings. Alternatively, you can email courses@freja-fashion.co.uk.
Can I try out a class before I buy it?
Yes, we have a free downloadable skirt available to try for free. You can click the link below and enter your details to receive the course for free via email. Click here to make a skirt in an afternoon
What if the course is not suitable?
We do not offer a money-back guarantee. But if you do experience any issues, please let us know so we can rectify them for you.
Can I sell what I have made using your patterns?
All patterns, designs and instructions are for personal non-commercial use only. Pieces made using our patterns may not be produced for resale. When you purchase Freja Designer Dressmaking, you are agreeing to these terms and conditions.
Can I purchase a pattern or a membership as a gift?
You are able to purchase our courses and patterns as a gift, sewing courses make a great gift!
What is your privacy policy?
Please click here to find our privacy notice.
What are your terms and conditions?
Please click here to find our terms and conditions.
If you have not been able to find the answer to your questions, please send us an email to courses@freja-fashion.co.uk and we will be happy to help.
